https://community.bt.com/t5/Archive-Staging/Connection-issue/m-p/2161087#M1224875 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/281695">@Hils1</a>&nbsp;</P><P>Could be an issue with Smart Setup being turned on in the SmartHub - turning off may well solve this.</P><P>The other possibility is the 2.4 &amp; 5 GHZ bands having the same name which can be changed on the SmartHub 1 but not (yet) on the SmartHub 2. Here the solution might as simple as turning off the 5 GHZ wifi band.</P> Wed, 12 May 2021 14:21:33 GMT TimCurtis 2021-05-12T14:21:33Z https://community.bt.com/t5/Archive-Staging/Connection-issue/m-p/2160968#M1224874 <P>BT app on iPad drops out after a few seconds. Ok on iPhone. Had fibre broadband installed very recently. No probs before that</P> Wed, 12 May 2021 06:07:57 GMT https://community.bt.com/t5/Archive-Staging/Connection-issue/m-p/2160968#M1224874 Hils1 2021-05-12T06:07:57Z https://community.bt.com/t5/Archive-Staging/Connection-issue/m-p/2161087#M1224875 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/281695">@Hils1</a>&nbsp;</P><P>Could be an issue with Smart Setup being turned on in the SmartHub - turning off may well solve this.</P><P>The other possibility is the 2.4 &amp; 5 GHZ bands having the same name which can be changed on the SmartHub 1 but not (yet) on the SmartHub 2. Here the solution might as simple as turning off the 5 GHZ wifi band.</P> Wed, 12 May 2021 14:21:33 GMT https://community.bt.com/t5/Archive-Staging/Connection-issue/m-p/2161087#M1224875 TimCurtis 2021-05-12T14:21:33Z