This topic

BT Cloud Won't Sync

AR_Help — Wed, 14 Jul 2021 14:03:10 GMT

BT CLOUD WILL NOT SYNC

I am on the latest update running on Windows 10 Pro.

The last time BT Cloud managed to upload a file was 22 days ago. All my folders are correct in fact NOTHING has changed on my PC - yet I have hundreds of new files in the last three weeks and none of them are being backed up to BT CLOUD.

Whats going on.

Re: BT Cloud Won't Sync

NeilO — Thu, 15 Jul 2021 18:35:07 GMT

Hi @AR_Help I'm sorry to see you're having problems with the BT Cloud. I'll send you a private message in a moment so you can get in touch with the moderation team, we'll be happy to ask the BT Cloud faults team to look into that for you.

Thanks

Neil

BT Community Moderator

Re: BT Cloud Won't Sync

AR_Help — Mon, 19 Jul 2021 17:35:18 GMT

Thanks Neil - done it no rush mate but would be nice if we could get it working again.