This topic

virus protect

menumad — Sun, 18 Jul 2021 09:29:33 GMT

my virus protect is about to expire and no way can I renew it I have spent hours on the phone to Bt and yet it will expire tomorrow and will not allow me to reactivate. I remove it and reinstal to no avail my other computer is fine

Re: virus protect

PaddyB — Tue, 20 Jul 2021 10:49:21 GMT

Hi @menumad,

Thank you for posting.

Did you manage to get this sorted? If not, please post back and I'll take a look at this for you.

Thanks,

Paddy

Re: virus protect

menumad — Tue, 20 Jul 2021 11:00:29 GMT

i had to wait until it had one day left to go and reinstalled it through my BT and it worked!

thank you

Re: virus protect

PaddyB — Tue, 20 Jul 2021 11:31:39 GMT

Hi @menumad,

Thank you for posting back to let us know.

Thanks,

Paddy