https://community.bt.com/t5/Archive-Staging/BT-virus-protect-not-able-to-set-firewall-and-get-auto-updates/m-p/2181302#M1225375 <P>Having lost 40 min with the BT on line chat I am no further ahead . I have a MAC and the vursu protect will not allow firewall or auto updates. This was working ok last week. Who can I get in touch with to help solve this problem ideally a human and based in the UK&nbsp;</P> Thu, 02 Sep 2021 10:53:41 GMT marcusvh 2021-09-02T10:53:41Z https://community.bt.com/t5/Archive-Staging/BT-virus-protect-not-able-to-set-firewall-and-get-auto-updates/m-p/2181302#M1225375 <P>Having lost 40 min with the BT on line chat I am no further ahead . I have a MAC and the vursu protect will not allow firewall or auto updates. This was working ok last week. Who can I get in touch with to help solve this problem ideally a human and based in the UK&nbsp;</P> Thu, 02 Sep 2021 10:53:41 GMT https://community.bt.com/t5/Archive-Staging/BT-virus-protect-not-able-to-set-firewall-and-get-auto-updates/m-p/2181302#M1225375 marcusvh 2021-09-02T10:53:41Z https://community.bt.com/t5/Archive-Staging/BT-virus-protect-not-able-to-set-firewall-and-get-auto-updates/m-p/2181304#M1225376 <P>No idea as I am a PC user. I would just like to mention that ALL BT support staff are human and are UK based.</P><P>Have you tried the Mac support?</P> Thu, 02 Sep 2021 11:04:45 GMT https://community.bt.com/t5/Archive-Staging/BT-virus-protect-not-able-to-set-firewall-and-get-auto-updates/m-p/2181304#M1225376 Carlusha 2021-09-02T11:04:45Z