https://community.bt.com/t5/Archive-Staging/BT-Cloud-metadata-initialization/m-p/2181885#M1225377 <P>I installed BT cloud and it doesn't work. I just get a message that says "We're initializing metadata which might take a while." In fact it doesn't make any progress and seems stuck with this message. I understand from other messages on this forum that BT can provide a new version of BT Cloud that fixes this problem. BT - Please can I have a version that works. BT - Why don't you put the working version on the web site.</P> Sat, 04 Sep 2021 21:59:07 GMT RichardO2 2021-09-04T21:59:07Z https://community.bt.com/t5/Archive-Staging/BT-Cloud-metadata-initialization/m-p/2181885#M1225377 <P>I installed BT cloud and it doesn't work. I just get a message that says "We're initializing metadata which might take a while." In fact it doesn't make any progress and seems stuck with this message. I understand from other messages on this forum that BT can provide a new version of BT Cloud that fixes this problem. BT - Please can I have a version that works. BT - Why don't you put the working version on the web site.</P> Sat, 04 Sep 2021 21:59:07 GMT https://community.bt.com/t5/Archive-Staging/BT-Cloud-metadata-initialization/m-p/2181885#M1225377 RichardO2 2021-09-04T21:59:07Z https://community.bt.com/t5/Archive-Staging/BT-Cloud-metadata-initialization/m-p/2182318#M1225378 <P>Hey Rich, speaking to the BT team they claim this is a problem they know nothing about.&nbsp; If you get a solution please let me know!</P> Tue, 07 Sep 2021 18:41:53 GMT https://community.bt.com/t5/Archive-Staging/BT-Cloud-metadata-initialization/m-p/2182318#M1225378 alexburt1 2021-09-07T18:41:53Z