https://community.bt.com/t5/Archive-Staging/Removing-parental-controls/m-p/2192248#M1225627 <P>Like the previous customer, how do I permanently remove BT parental controls.</P> <P>Whether I am using the my BT app or logging via desktop browser the parental controls are permanently on Active.</P> <P>How can I fully remove these settings.</P> <P>Many thanks</P> Tue, 02 Nov 2021 11:32:33 GMT mr_fraser 2021-11-02T11:32:33Z https://community.bt.com/t5/Archive-Staging/Removing-parental-controls/m-p/2192248#M1225627 <P>Like the previous customer, how do I permanently remove BT parental controls.</P> <P>Whether I am using the my BT app or logging via desktop browser the parental controls are permanently on Active.</P> <P>How can I fully remove these settings.</P> <P>Many thanks</P> Tue, 02 Nov 2021 11:32:33 GMT https://community.bt.com/t5/Archive-Staging/Removing-parental-controls/m-p/2192248#M1225627 mr_fraser 2021-11-02T11:32:33Z https://community.bt.com/t5/Archive-Staging/Removing-parental-controls/m-p/2192293#M1225628 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/295811">@mr_fraser</a>,</P> <P>Welcome to the Community and thank you for posting.</P> <P>Have you tried the steps as shown here -&nbsp;<A href="https://www.bt.com/help/security/parental-controls/turning-off-bt-parental-controls" target="_self">Turning off BT Parental Controls</A>&nbsp;</P> <P>Thanks,</P> <P>Paddy</P> Tue, 02 Nov 2021 11:34:01 GMT https://community.bt.com/t5/Archive-Staging/Removing-parental-controls/m-p/2192293#M1225628 PaddyB 2021-11-02T11:34:01Z