https://community.bt.com/t5/Archive-Staging/Parental-controls-not-activating/m-p/2196825#M1225780 <P>I am unable to activate Parental controls - I just get the message that it will update in a couple of hours but it never progresses from there.</P><P>&nbsp;</P><P>Any help much appreciated.</P> Wed, 24 Nov 2021 18:02:44 GMT Adam4 2021-11-24T18:02:44Z https://community.bt.com/t5/Archive-Staging/Parental-controls-not-activating/m-p/2196825#M1225780 <P>I am unable to activate Parental controls - I just get the message that it will update in a couple of hours but it never progresses from there.</P><P>&nbsp;</P><P>Any help much appreciated.</P> Wed, 24 Nov 2021 18:02:44 GMT https://community.bt.com/t5/Archive-Staging/Parental-controls-not-activating/m-p/2196825#M1225780 Adam4 2021-11-24T18:02:44Z https://community.bt.com/t5/Archive-Staging/Parental-controls-not-activating/m-p/2196985#M1225781 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/296612">@Adam4</a>, welcome to the forum, and thanks for posting. Sorry that you are having a problem with the Parental Controls.&nbsp;</P> <P>Would you check you are using <A href="https://www.bt.com/help/security/how-to-check-your-dns-settings" target="_self">BT's DNS</A> server settings and let us know?</P> <P>cheers</P> <P>John</P> Thu, 25 Nov 2021 16:23:31 GMT https://community.bt.com/t5/Archive-Staging/Parental-controls-not-activating/m-p/2196985#M1225781 JohnC2 2021-11-25T16:23:31Z