https://community.bt.com/t5/Archive-Staging/BT-Cloud-is-frozen-again/m-p/2196850#M1225782 <P>Desktop PC running Windows. This is the second time it's happened. BT Cloud update downloaded. Now the app is frozen.&nbsp;</P><P>The little screen that comes up when you click on the 'cloud' - nothing happens. Can't access the settings wheel. Just stuck.&nbsp;</P><P>I really don't want to have to delete and download everything again! Last time this happened it took ages to get everything straight.&nbsp;&nbsp;</P><P>BT Cloud seems very unreliable&nbsp;</P> Wed, 24 Nov 2021 20:28:45 GMT SIMONABI 2021-11-24T20:28:45Z https://community.bt.com/t5/Archive-Staging/BT-Cloud-is-frozen-again/m-p/2196850#M1225782 <P>Desktop PC running Windows. This is the second time it's happened. BT Cloud update downloaded. Now the app is frozen.&nbsp;</P><P>The little screen that comes up when you click on the 'cloud' - nothing happens. Can't access the settings wheel. Just stuck.&nbsp;</P><P>I really don't want to have to delete and download everything again! Last time this happened it took ages to get everything straight.&nbsp;&nbsp;</P><P>BT Cloud seems very unreliable&nbsp;</P> Wed, 24 Nov 2021 20:28:45 GMT https://community.bt.com/t5/Archive-Staging/BT-Cloud-is-frozen-again/m-p/2196850#M1225782 SIMONABI 2021-11-24T20:28:45Z