BT Cloud Server Errors

dsb51 — Thu, 25 Nov 2021 12:06:29 GMT

My BT Cloud backups stall with server errors. The following is an extract from the log files:

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Response:
StatusCode: 503, ReasonPhrase: '', Version: 1.1, Content: System.Net.Http.StreamContent, Headers:
{
Transfer-Encoding: chunked
Connection: keep-alive
X-Tx-Id: adcf9a65-0c00-41f6-aa95-b305d069b16a
X-Content-Type-Options: nosniff
Pragma: no-cache
X-Error-Code: 2402
Strict-Transport-Security: max-age=15724800; includeSubDomains
Cache-Control: no-cache
Date: Wed, 24 Nov 2021 11:27:22 GMT
Content-Language: en-US
Content-Type: application/vnd.newbay.dv-1.18+json; charset=UTF-8
Expires: Thu, 01 Jan 1970 00:00:00 GMT
}
{"errors":{"@xmlns":{"dvi":"http:\/\/internal.dv.newbay.com\/ns\/1.0","a":"http:\/\/alternate.newbay.com\/ns\/1.0","$":"http:\/\/dv.newbay.com\/ns\/1.0"},"error":{"@code":"2402","message":{"$":"Server is busy and unable to process your request at this time"}}}, { SourceContext: "Sncr.Cloud.Core.AuthorizedHttpHandler" }

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(My asterisks)

Backup activity is practically non existent due to these errors. I usually stop/restart BT Cloud or reboot to get anything going.

I am running Windows 7 Pro.

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BT Cloud Server Errors