This topic

Old account

Cuthbert1 — Sat, 27 Nov 2021 18:45:08 GMT

I had an old BT account about 15 years ago and I wondered if some pictures I had uploaded still existed and if the account could be reactivated

Re: Old account

Keith_Beddoe — Sat, 27 Nov 2021 18:52:07 GMT

@Cuthbert1 wrote:

I had an old BT account about 15 years ago and I wondered if some pictures I had uploaded still existed and if the account could be reactivated

@Cuthbert1 There is absolutely no chance of recovering that.

Re: Old account

NeilO — Sat, 27 Nov 2021 19:09:26 GMT

Hi @Cuthbert1 welcome to the community and thanks for posting. I'm afraid it's not possible to reactivate closed accounts and any data that was held within them would have long been deleted if it was something from 15 years ago, sorry.

Thanks

Neil