This topic

disable wifi at bedtime

jk1001 — Mon, 29 Nov 2021 19:46:16 GMT

i am trying to disable my wifi after 11pm to ensure my kids aren't accessing the wifi when they should be asleep!!! However, the BT settings don't seem to allow this. I am trying to disable the wifi at 11pm and then enable it the next day but the system seems to get confused and doesn't accept that 5am is after 11pm. Is there a solution as i don't want to disable the wifi any earlier as this will disable all TVs that are being watched by adults. HELP!!

Re: disable wifi at bedtime

jac_95 — Mon, 29 Nov 2021 20:02:39 GMT

Have a look at:

BT Smart Hub access controls: https://www.bt.com/help/broadband/manage-service/how-do-i-use-bt-access-controls--wi-fi-controls--
Parental Controls (DNS based): https://www.bt.com/help/security/how-to-keep-your-family-safe-online-with-bt-parental-controls-an

Re: disable wifi at bedtime

RobbieBaron — Mon, 29 Nov 2021 20:30:28 GMT

You need 2 scheduling rules:

11:00 PM to 11:59 PM.
00:00 PM to 05:00 AM

Re: disable wifi at bedtime

jk1001 — Mon, 29 Nov 2021 22:42:36 GMT

Oh ,,,, if only it was that easy!

The settings are defined in a drop down box that has predefined times ... only every hour.

But when you put in a start time for the restriction of 11pm and an end time of 5am the system thinks that these two times are on the same day (rather than flipping over to the next day) and hence it believes the start time is after the end time, and so doesn’t allow it. Surely this ‘bug’ has been identified already and there is a fix or a workaround?

Re: disable wifi at bedtime

gg30340 — Tue, 30 Nov 2021 08:57:09 GMT

BT are aware of this problem, see the moderators response in these threads

Parental Control Suspension Timings - BT Community

but it would appear that as yet nothing has/is being done about it.

Re: disable wifi at bedtime

DavidM — Tue, 07 Dec 2021 16:57:14 GMT

Hi @jk1001 and welcome to our community.

I'm sorry you're having a few problems disabling you WiFi at night. @RobbieBaron is correct. You would need to set 2 scheduling rules to cover that timescale. We are aware of this issue and our product support guys are looking into it but unfortunately we don't have a fix date just yet.

Cheers

David