This topic https://community.bt.com/t5/Archive-Staging/McAfee-to-Norton-problems/m-p/2201698#M1226451 <P>Looks like this problem started on 13/12. It's now 19/12 and problem seems to persist. I tried to update yesterday but can't get rind of McAfee installed software in order to download Norton. Have spent 4-5 hours over yesterday and today with both BT technical staff and Apple (I use a MacBook) technical staff, still got the problem. There appears to be 3 residual programs which are resisting deletion; McAfee WebAdvisor 1.0.0 , McAfeeSafariHost, and McAfee Reporter.</P><P>Can anyone assist please?</P> Sun, 19 Dec 2021 15:46:40 GMT Red48 2021-12-19T15:46:40Z McAfee to Norton problems https://community.bt.com/t5/Archive-Staging/McAfee-to-Norton-problems/m-p/2201698#M1226451 <P>Looks like this problem started on 13/12. It's now 19/12 and problem seems to persist. I tried to update yesterday but can't get rind of McAfee installed software in order to download Norton. Have spent 4-5 hours over yesterday and today with both BT technical staff and Apple (I use a MacBook) technical staff, still got the problem. There appears to be 3 residual programs which are resisting deletion; McAfee WebAdvisor 1.0.0 , McAfeeSafariHost, and McAfee Reporter.</P><P>Can anyone assist please?</P> Sun, 19 Dec 2021 15:46:40 GMT https://community.bt.com/t5/Archive-Staging/McAfee-to-Norton-problems/m-p/2201698#M1226451 Red48 2021-12-19T15:46:40Z Re: McAfee to Norton problems https://community.bt.com/t5/Archive-Staging/McAfee-to-Norton-problems/m-p/2201700#M1226452 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/297442">@Red48</a>&nbsp;<BR /><BR />This topic may help you solve the problem, especially the last two posts.</P><P><A href="https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/New-Norton-software/m-p/2201074#M45068" target="_self">https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/New-Norton-software/m-p/2201074#M45068</A>&nbsp;</P> Sun, 19 Dec 2021 15:51:52 GMT https://community.bt.com/t5/Archive-Staging/McAfee-to-Norton-problems/m-p/2201700#M1226452 Carlusha 2021-12-19T15:51:52Z