https://community.bt.com/t5/Archive-Staging/Re-Horrible-ping-spikes-and-packet-loss/m-p/2115283#M1226753 <P>I have moved your post to this new thread, so you can get personal help from the community or moderators, so please watch this thread for updates.</P> Tue, 24 Nov 2020 13:48:52 GMT Keith_Beddoe 2020-11-24T13:48:52Z https://community.bt.com/t5/Archive-Staging/Re-Horrible-ping-spikes-and-packet-loss/m-p/2115269#M1226752 <P>Hi,&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/211691">@DanielS</a>&nbsp;</P><P>I’m having the exact same issues having just recently upgraded to the smart hub 2 as an existing Bt customer. I’ve never had this problem previously but it’s literally making gaming impossible. Is there anyway you could help??</P><P>cheers</P><P>JR</P> Tue, 24 Nov 2020 13:09:31 GMT https://community.bt.com/t5/Archive-Staging/Re-Horrible-ping-spikes-and-packet-loss/m-p/2115269#M1226752 Johnwarnick 2020-11-24T13:09:31Z https://community.bt.com/t5/Archive-Staging/Re-Horrible-ping-spikes-and-packet-loss/m-p/2115283#M1226753 <P>I have moved your post to this new thread, so you can get personal help from the community or moderators, so please watch this thread for updates.</P> Tue, 24 Nov 2020 13:48:52 GMT https://community.bt.com/t5/Archive-Staging/Re-Horrible-ping-spikes-and-packet-loss/m-p/2115283#M1226753 Keith_Beddoe 2020-11-24T13:48:52Z