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Wifi dropping out

Squash_ — Thu, 26 Nov 2020 00:02:46 GMT

My computer is connected on a ethernet -> wifi disk connection. if i perform a speed test in browser, i get around 50mbps down. watching youtube/netflix i have no issue and same when downloading files. however whenever i play any sort of game, my wifi almost totally drops out, at most usually it only draws 50kbps, which for a game like fifa or warzone is incredibily painful, however more recently ive noticed the same issue as ive started to use microsoft teams for school lessons, which makes understanding what my teachers are saying very stressful. Ive already reinstalled windows, and reset all network setting on my computer in the hope that would fix it, with no joy.

Any suggestions are more than welcome

Josh x

Re: Wifi dropping out

NigelB72 — Thu, 26 Nov 2020 09:12:58 GMT

What's a ethernet > WiFi disk connection??? Are you connecting to the Hub via Ethernet or WiFi?

Re: Wifi dropping out

Squash_ — Thu, 26 Nov 2020 12:03:26 GMT

im connected via ethernet to a bt wifi disk, which is connected to the bt hub itself

Re: Wifi dropping out

Anonymous — Thu, 26 Nov 2020 12:49:00 GMT

Is it the black or white disc and what colour is the LED on the disc when the problem is exhibited

Re: Wifi dropping out

Squash_ — Thu, 26 Nov 2020 13:14:24 GMT

black disk, and the light remains blue at all times

Re: Wifi dropping out

gg441 — Fri, 27 Nov 2020 09:09:03 GMT

Open a command prompt window, type ipconfig /release, then Enter. Type in ipconfig /renew, then Enter. Restart the computer.

Re: Wifi dropping out

Squash_ — Fri, 27 Nov 2020 17:18:49 GMT

ive tried this and nothing has changed unfortunetly