This topic

Corner of one room has no wifi connection....Advice needed.

copthis1 — Tue, 01 Dec 2020 08:54:23 GMT

Firstly let me start by saying please could all answers be kept simple as technology wise I struggle 🙄.

Since my daughter moved her room around and positioned her bed in a corner her wi-fi connection has disappeared, in-fact it is the only dead corner in the whole house. I have been sent BT mini connectors as a possible solution, but wondered if it would be easier to put my old Home Hub 6 in her room as a repeater (Is that the term?).

Any help would be welcomed as maybe then she'll stop whining.

Re: Corner of one room has no wifi connection....Advice needed.

licquorice — Tue, 01 Dec 2020 11:28:52 GMT

The mini connectors should work just fine. You can't use the old Hub 6 as a wifi repeater, it would need to be connected to the main hub by Ethernet cable.

Re: Corner of one room has no wifi connection....Advice needed.

Keith_Beddoe — Tue, 01 Dec 2020 16:19:32 GMT

@copthis1

The mini connectors do not transmit wifi, they only have Ethernet ports, so provided she has an Ethernet port on her computer, they will be fine.

If WiFi is needed, then it is possible to use the other home hub as a wireless access point.

Re: Corner of one room has no wifi connection....Advice needed.

copthis1 — Tue, 01 Dec 2020 16:29:40 GMT

There you go, boom, I'm lost. 😁

The problem is she can't connect her phone to the wi-fi. She isn't using a computer.

The new Hub2 is on top of a kitchen cabinet and up until she shuffled her room around, gave a wi-fi signal all over the house. Because her bed has been plonked in a corner, she appears to have found a dead spot.

Re: Corner of one room has no wifi connection....Advice needed.

Keith_Beddoe — Tue, 01 Dec 2020 16:42:07 GMT

@copthis1 wrote:

There you go, boom, I'm lost. 😁

The problem is she can't connect her phone to the wi-fi. She isn't using a computer.

The new Hub2 is on top of a kitchen cabinet and up until she shuffled her room around, gave a wi-fi signal all over the house. Because her bed has been plonked in a corner, she appears to have found a dead spot.

You can connect the mini hub to the spare home hub that you have, and it will then transmit wireless.

The details on how to do this have been repeated many times on this forum, and I an sure that @licquorice has an existing post that he can repeat here. You would need a short Ethernet cable to link the two together.

Its a pity that BT did not sent this instead.

https://shop.bt.com/products/bt-mini-wi-fi-home-hotspot-600-kit-084288-BVFF.html

It would have made things much easier, as it already has wifi.

BT seem to keep sending out mini connectors, which considering their retail price, must cost them a lot of money. You would not be the first person that they have sent these out.

Re: Corner of one room has no wifi connection....Advice needed.

licquorice — Tue, 01 Dec 2020 16:59:57 GMT

My mistake, I thought the mini connectors were WiFi as well as Ethernet.

As @@Keith_Beddoe says, you can connect the hub6 to the Ethernet port of the mini connector and use it as a wireless access point.

To configure the hub 6 as a wap you need to first of all turn off DHCP, then give it an IP address of 192.168.1.30 and then connect any of the yellow LAN ports to the mini connector Ethernet port.

Re: Corner of one room has no wifi connection....Advice needed.

copthis1 — Wed, 02 Dec 2020 05:11:42 GMT

Thanks for all replies.

If I contact BT and explain what they've sent me are suitable, would they see me the 600 kit instead?

Re: Corner of one room has no wifi connection....Advice needed.

copthis1 — Wed, 02 Dec 2020 05:12:27 GMT

"aren't suitable"

Re: Corner of one room has no wifi connection....Advice needed.

Keith_Beddoe — Wed, 02 Dec 2020 06:40:31 GMT

@copthis1 wrote:
"aren't suitable"

They have not understood the problem.

You may have to buy them yourself, as that is what people normally have to do as its unusual for BT to supply anything apart from those mini connectors, normally used for BT TV in another room.

Re: Corner of one room has no wifi connection....Advice needed.

copthis1 — Wed, 02 Dec 2020 14:48:46 GMT

I contacted BT and they offered to send out the 600 kit free of charge.

Thanks for all replies.

Re: Corner of one room has no wifi connection....Advice needed.

licquorice — Wed, 02 Dec 2020 14:51:50 GMT

Crikey it must be Christmas, good result!!

Re: Corner of one room has no wifi connection....Advice needed.

copthis1 — Thu, 03 Dec 2020 15:11:07 GMT

I have just took delivery of the 600 kit only to find it is the 'wired' version. I got onto BT who have offered to send out an engineer with a wi-fi disc at no cost and install it free of charge. Love BT 😍

Re: Corner of one room has no wifi connection....Advice needed.

Keith_Beddoe — Thu, 03 Dec 2020 15:21:53 GMT

@copthis1 wrote:

I have just took delivery of the 600 kit only to find it is the 'wired' version. I got onto BT who have offered to send out an engineer with a wi-fi disc at no cost and install it free of charge. Love BT 😍

Not sure how they made that mistake, if you specified the hotspot 600?

Which BT Home Hub do you have, as the wifi discs only work with the Smart Hub 2.

Re: Corner of one room has no wifi connection....Advice needed.

licquorice — Thu, 03 Dec 2020 15:23:00 GMT

You couldn't make it up!

Are you absolutely sure it is just the wired version, the WiFi hotspots also have 2 Ethernet sockets and can be used wired or wireless.

Re: Corner of one room has no wifi connection....Advice needed.

copthis1 — Thu, 03 Dec 2020 15:28:19 GMT

I have the Smart Hub2.....

Re: Corner of one room has no wifi connection....Advice needed.

copthis1 — Thu, 03 Dec 2020 15:31:41 GMT

It says on the box " Broadband Extender kit Wired AV600 powerline". The description says " Use for home electrical wiring to get fast wired broadband where you need it most. Perfect for wired devices like tv's and games consoles"

Re: Corner of one room has no wifi connection....Advice needed.

Keith_Beddoe — Thu, 03 Dec 2020 15:33:23 GMT

@copthis1 wrote:
I have the Smart Hub2.....

That should be fine, but whether it will work, is a different matter, as it may need to be located in an adjacent room, so it can pick up the existing wifi from the home hub.

BT should have sent this one.

Re: Corner of one room has no wifi connection....Advice needed.

copthis1 — Thu, 03 Dec 2020 15:36:11 GMT

That's not the one I received. They muffed up (again).

Surely the engineer will get it up and running. Lucky I only live in a smallish mid terraced house, not Buckingham palace.

Re: Corner of one room has no wifi connection....Advice needed.

Keith_Beddoe — Thu, 03 Dec 2020 15:53:13 GMT

@copthis1 wrote:
That's not the one I received. They muffed up (again).

Surely the engineer will get it up and running. Lucky I only live in a smallish mid terraced house, not Buckingham palace.

Its a case of locating the disk somewhere between the home hub`s location, and the room with the problem. It needs to be plugged into the mains. Hopefully the BT supplied representative will be able to sort it out, otherwise you can do it yourself via the app.

Re: Corner of one room has no wifi connection....Advice needed.

copthis1 — Thu, 03 Dec 2020 16:24:06 GMT

From what they said I will receive three discs......hopefully this will stop my daughters whining.