This topic

Using an ethernet cable to connect to PC

JB1969 — Mon, 07 Dec 2020 10:55:42 GMT

Hi,

As we're all after a more stable connection I thought I would get an ethernet cable to plug into my PC in my office and get it connected to the closest phone line box. This is also in my office, however it is an extension from the main phone box.

I've used a filter (not sure if it's needed anymore) but when I plug in the cable from the PC to the extension box, the phones stop working - an error message on the phone display shows there's no connection, but there's a connection to the PC.

Does anyone know what I should do to get the phones to work whilst the PC is plugged into the extension socket?

Thanks.

Re: Using an ethernet cable to connect to PC

licquorice — Mon, 07 Dec 2020 11:02:36 GMT

You can't just plug a PC into a phone socket. You can only connect the hub to the phone line and your PC to the hub.

Re: Using an ethernet cable to connect to PC

gg30340 — Mon, 07 Dec 2020 15:25:25 GMT

See links

Get set up | BT Help

How do I connect my device to my BT Hub by Ethernet cable? | BT Help