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Hub 5 Question

pedxxx — Mon, 21 Dec 2020 15:14:45 GMT

I got a call this morning from somebody claiming to be from BT. They told me that my home network was on the public internet.

To be honest I thought it was a scam. He was very insistent and rang back after I hung up. He sent me an email. I checked the headers and it seem to come from BT. The number he rang from had warnings against it as being fraudulent.

I rang the proper BT number. They weren't aware of the call I'd received. They said everything looks fine.

Anyway, the question remains am I really at risk? The router and all devices have an IP starting 192. I haven't changed anything so are there any other checks I can do?

Re: Hub 5 Question

imjolly — Mon, 21 Dec 2020 15:21:49 GMT

sounds like another scam to me

https://community.bt.com/t5/Announcements-Guides-Community/Scams-Information-about-scams-currently-circulating/m-p/2021622

Re: Hub 5 Question

licquorice — Mon, 21 Dec 2020 15:31:49 GMT

No, you are not at risk. Total scam, ignore.

Re: Hub 5 Question

pedxxx — Mon, 21 Dec 2020 15:32:30 GMT

Cheers. I'm a Messaging Engineer so not easily fooled. A good scammer can put doubts in your mind which he did.

The email header certainly looked genuine but I'm happy to say I didn't give him a thing.