https://community.bt.com/t5/Archive-Staging/Slow-connection-on-firesticks/m-p/2125615#M1227879 <P>I have fibre 35mbps&nbsp;</P><P>Xboxes working fine&nbsp;</P><P>Android box working fine&nbsp;</P><P>But firesticks not getting descend speeds&nbsp;</P><P>Its as if the speeds are being throttled.&nbsp;</P><P>Tried 3&nbsp; 4k firesticks. All factory reset&nbsp;</P><P>Only getting 1 to 3 mpbs&nbsp;</P><P>If I reboot router I will then get around 25mbps for about 30 seconds then drops down to below 3.&nbsp;&nbsp;</P><P>&nbsp;</P><P>Contacted bt weeks ago but nothing been done about it.&nbsp;&nbsp;</P><P>Also same with any mobile phone.&nbsp;</P><P>&nbsp;</P> Sat, 26 Dec 2020 19:32:38 GMT ice2037uk1 2020-12-26T19:32:38Z https://community.bt.com/t5/Archive-Staging/Slow-connection-on-firesticks/m-p/2125615#M1227879 <P>I have fibre 35mbps&nbsp;</P><P>Xboxes working fine&nbsp;</P><P>Android box working fine&nbsp;</P><P>But firesticks not getting descend speeds&nbsp;</P><P>Its as if the speeds are being throttled.&nbsp;</P><P>Tried 3&nbsp; 4k firesticks. All factory reset&nbsp;</P><P>Only getting 1 to 3 mpbs&nbsp;</P><P>If I reboot router I will then get around 25mbps for about 30 seconds then drops down to below 3.&nbsp;&nbsp;</P><P>&nbsp;</P><P>Contacted bt weeks ago but nothing been done about it.&nbsp;&nbsp;</P><P>Also same with any mobile phone.&nbsp;</P><P>&nbsp;</P> Sat, 26 Dec 2020 19:32:38 GMT https://community.bt.com/t5/Archive-Staging/Slow-connection-on-firesticks/m-p/2125615#M1227879 ice2037uk1 2020-12-26T19:32:38Z https://community.bt.com/t5/Archive-Staging/Slow-connection-on-firesticks/m-p/2125617#M1227880 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/284762">@ice2037uk1</a>&nbsp;Welcome to this user forum.</P> <P>Try a factory reset of the home hub.</P> <P><A href="http://bt.custhelp.com/app/answers/detail/a_id/11386/%7E/how-do-i-reset-my-bt-hub-to-its-factory-settings%3F" target="_blank" rel="nofollow noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer">http://bt.custhelp.com/app/answers/detail/a_id/11386/%7E/how-do-i-reset-my-bt-hub-to-its-factory-settings%3F</A></P> <P>Then turn <STRONG>off</STRONG> smart setup.</P> <P><A href="http://bt.custhelp.com/app/answers/detail/a_id/44328/%7E/switching-smart-setup-on-and-off-on-the-bt-home-hub-4-or-hub-5" target="_blank" rel="nofollow noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer">http://bt.custhelp.com/app/answers/detail/a_id/443<WBR />28/~/switching-smart-setup-on-and-off-on-the-bt-ho<WBR />...</A></P> Sat, 26 Dec 2020 19:37:40 GMT https://community.bt.com/t5/Archive-Staging/Slow-connection-on-firesticks/m-p/2125617#M1227880 Keith_Beddoe 2020-12-26T19:37:40Z https://community.bt.com/t5/Archive-Staging/Slow-connection-on-firesticks/m-p/2125620#M1227881 <P>Thxs but tried all that. Made no difference&nbsp;</P> Sat, 26 Dec 2020 19:51:56 GMT https://community.bt.com/t5/Archive-Staging/Slow-connection-on-firesticks/m-p/2125620#M1227881 ice2037uk1 2020-12-26T19:51:56Z