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New bush TV won't connect to router

Debbie5 — Mon, 28 Dec 2020 17:52:39 GMT

Hello. I have just purchased a Bush Smart HD TV and I am unable to connect it to the internet. I have strong Wifi signal.

I logged into the Smart Hub Manager. The Bush TV is showing under "My devices" with following info:

Private IP 0.0.0.0 (Static) Connection Status - Not connected
IPv6 addressing - this divide either does not support or is not configured for IPv6 addressing

Tried allocating manual static IP and auto, neither work, tried WPS, also doesnt work tho did work once for abt 2mins then dropped out.

Smartsetup is turned off on the hub

Ethernet not an option

Some advice would be appreciated please

Re: New bush TV won't connect to router

Anonymous — Mon, 28 Dec 2020 18:42:08 GMT

Then do the network setup again choosing Automatic (not static) addressing

Re: New bush TV won't connect to router

Debbie5 — Tue, 29 Dec 2020 14:39:21 GMT

Hi I tried this it didn't work

Re: New bush TV won't connect to router

Anonymous — Tue, 29 Dec 2020 14:55:18 GMT

What's the IP address of the TV now according to the hub network manager ?

It should be in the range of 192.168.1.xxx