This topic

Random network disconnections and unable to reach 192.168.1.254

only_sleeping — Wed, 30 Dec 2020 16:03:02 GMT

Hi Folks,

Hoping for some help with my wifi - I am getting seemingly random dropouts on my home network.

I have a BT SmartHub.

These interruptions seem to affect all devices, though not all of them at the same time.

Turning the router off and then on again will stabilise things for a while afterwards.

After an interruption, I can't access 192.168.1.254 through any device.

Obviously, I can just reboot the router every time it goes wrong, but am hoping someone has a more technical, permanent solution.

Thanks in advance.

Keith_Beddoe — Wed, 30 Dec 2020 16:07:33 GMT

Try a factory reset of the home hub.

Then turn off smart setup.

imjolly — Wed, 30 Dec 2020 16:18:00 GMT

if you have smart hub not the SH2 the try splitting the networks