This topic

Connections

Keara — Tue, 05 Jan 2021 19:59:04 GMT

I'm getting so frustrated trying to watch T.V in the bedroom and it just keeps on freezing constantly telling me I have network issues. According to my app there's no faults and the speed is fine well I beg to differ, if T.v wasn't attached to the wall it could of been out the window

Re: Connections

imjolly — Tue, 05 Jan 2021 20:20:23 GMT

I assume you are using wireless connection not Ethernet so what have you tried?

which hub version are you using?

Re: Connections

Keara — Tue, 05 Jan 2021 20:26:28 GMT

Hi yes its via wireless also how would I know what my Hub is its old I know that much

Re: Connections

Keara — Tue, 05 Jan 2021 20:27:02 GMT

I've reset everything turned off on moved hub

Re: Connections

imjolly — Tue, 05 Jan 2021 20:29:03 GMT

have you turned of smart setup

Turn Off smart setup

have you split the networks

Split the networks

Have you tried changing wireless mode from 1 to either 2 or 3

Re: Connections

Keara — Tue, 05 Jan 2021 20:48:53 GMT

No will try them now thanks