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Purple flashing ligh

Rgen — Mon, 11 Jan 2021 18:38:42 GMT

My broadband connection is off and flashing purple light. I checked all the cables and they all good and still no connection... any help?

imjolly — Mon, 11 Jan 2021 18:51:10 GMT

Check to see if you have a dial tone on your landline

Rgen — Mon, 11 Jan 2021 18:52:19 GMT

Yeah ive tried and it worked..

imjolly — Mon, 11 Jan 2021 18:54:33 GMT

Dial 17070 and make sure you hear your number

have you tried checking to see if any outages in your area?

have you tried using the test socket with a filter

Rgen — Mon, 11 Jan 2021 19:22:59 GMT

Yeah I heard my number..

No I haven’t try to check ...

Yes ive tried many times and still no connection...

imjolly — Mon, 11 Jan 2021 19:34:52 GMT

Go to help at top of the forum page and then check service in my area