Home IT Support after removal of Tech Experts

graeme57 — Tue, 12 Jan 2021 09:53:01 GMT

Hi, I used to pay for the BT Tech Experts support which I always found very good. I've just discovered this has been discontinued. Can anyone tell me how I can now get fast expert support on the phone from BT in future please? Yesterday when I tried the Tech Experts number it re-directed me to 0800800150 but this just seems to put you on hold for ages and then the person that answered wasn't knowledgeable. How do I talk to an expert now when things go wrong, eg broadband down; e-mail not working , or another tech issue? Thanks in advance

Re: Home IT Support after removal of Tech Experts

CJT80 — Tue, 12 Jan 2021 12:37:27 GMT

@graeme57

Depending on the issue with a BT product you can either call 150 and speak to someone by phone, use the online help function or come here to forums and ask for help.

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Home IT Support after removal of Tech Experts

Re: Home IT Support after removal of Tech Experts