This topic

Activation day passed

Ladycat18 — Tue, 26 Jan 2021 23:01:45 GMT

Activation day passed and hub flashing purple my home phone line is working fine.

Re: Activation day passed

Keith_Beddoe — Wed, 27 Jan 2021 06:40:03 GMT

@Ladycat18

Welcome to this user forum.

What BT Broadband package did you order?

Re: Activation day passed

Ladycat18 — Thu, 28 Jan 2021 00:40:09 GMT

Fibre 2 they said that the capacity at the box is the problem an it will be reviewed on the 1st of feb. They’ve apparently credited my account with thirty pound but it’s not showing up yet

Re: Activation day passed

Keith_Beddoe — Thu, 28 Jan 2021 06:47:21 GMT

@Ladycat18 wrote:

Fibre 2 they said that the capacity at the box is the problem an it will be reviewed on the 1st of feb. They’ve apparently credited my account with thirty pound but it’s not showing up yet

Then it means that the cabinet is full.

Enter your phone number into this form and display the results here, but edit out your phone number before you post the results.

https://www.broadbandchecker.btwholesale.com/#/ADSL

That will show the connections available.