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Tp link vr2800 help

userlee5267 — Fri, 29 Jan 2021 07:13:35 GMT

Hello bought this as it says its fully comparable with bt infinity

All set up okay disabled ipv6 as was told it doesnt work with bt

All okay speeds sync at 80mb and 20mb

But not getting no were near them wired or wifi

Also if I do a speed test it knocks all my devices off ?.

When speed test finishes the devices all come back on?

Over tried qos and nothing also tried ipv6 on and nothing makes it better?

Is this a router issue or bt?

Re: Tp link vr2800 help

TheRealBudski — Fri, 29 Jan 2021 10:28:52 GMT

I have the same, and although I am starting from a much slower speed, I don’t see the issues you have.
Would be worth running a quiet line test and see if you get any noise, and update the firmware to the latest version.

Re: Tp link vr2800 help

userlee5267 — Fri, 29 Jan 2021 10:39:44 GMT

Hello what's the number for quite line test

Also it as latest beta firmware I updated yesterday?

Re: Tp link vr2800 help

userlee5267 — Fri, 29 Jan 2021 10:42:21 GMT

I wondered also is there a different login details for vdsl infinity?

Re: Tp link vr2800 help

TheRealBudski — Fri, 29 Jan 2021 10:46:28 GMT

17070 option 2

Use a wired phone. The line should be silent

Just the usual user name and and password

Re: Tp link vr2800 help

userlee5267 — Fri, 29 Jan 2021 14:00:04 GMT

Ok thanks try the quite test.

Have you got the same router? Is there any settings you may have changed that in could try.

My kids said its been Terrible all day for there school work while I've been working

Re: Tp link vr2800 help

licquorice — Fri, 29 Jan 2021 14:02:08 GMT

It won't be a problem with the line if the sync speed is OK.

Re: Tp link vr2800 help

userlee5267 — Fri, 29 Jan 2021 14:23:17 GMT

Any suggestions on what to try?

Re: Tp link vr2800 help

licquorice — Fri, 29 Jan 2021 14:37:07 GMT

You could try changing wifi channel, to see if that improves things for wifi connected devices, but if you are getting problems with Ethernet connected devices as well it could be purely congestion with the world and his wife working from home.

Re: Tp link vr2800 help

userlee5267 — Fri, 29 Jan 2021 15:01:35 GMT

Speeds are up. But still if i do a speed test on my phone or any other device it knocks all other devices off line until the upload part of the test is done?

Re: Tp link vr2800 help

licquorice — Fri, 29 Jan 2021 15:05:02 GMT

Do you get the same happening if you put the BT hub back online?

Re: Tp link vr2800 help

Keith_Beddoe — Fri, 29 Jan 2021 15:10:43 GMT

@userlee5267 wrote:

Speeds are up. But still if i do a speed test on my phone or any other device it knocks all other devices off line until the upload part of the test is done?

As your phone is connected by wifi, perhaps its simply saturating the wifi network. Do other devices just disconnect, or is it that they get no throughput?

Its not unusual for uploading to affect the speed of downloads, especially if your upload speed is not very good.

Run a speed test on an Ethernet connected device, and see if you get the same result.

Re: Tp link vr2800 help

userlee5267 — Fri, 29 Jan 2021 15:12:50 GMT

Gonna try that next.

Its literally knocks off firestick, bbc iplayer everytime I do a speed test its so strange

Re: Tp link vr2800 help

Keith_Beddoe — Fri, 29 Jan 2021 15:16:59 GMT

@userlee5267 wrote:

Gonna try that next.

Its literally knocks off firestick, bbc iplayer everytime I do a speed test its so strange

Try putting the phone in the lowest QOS category. I would say that its simply hogging all of the wireless bandwidth.

Re: Tp link vr2800 help

userlee5267 — Fri, 29 Jan 2021 19:06:02 GMT

thanks for that info

it didnt make any difference. as soon as i start a speed test which stresses the network everything still goes off. its okay doing download test its as soon as the upload test starts. its so strange

firestick shows loading button and ps4 and ps5 players start flying in the sky.

gonna try the bt home hub back in next. i know bt had played with my connection to make it work as he could see problems i have been on the phone with bt tech the last few weeks as i had problems with speed. they said they had altrered stuff there end and my end as i was getting alot of errrors.

im wondering if the settings that were done router side by them need doing on here.

my speed is getting better as the hours go by... but still glithcy on online gaming and watching tv

Re: Tp link vr2800 help

userlee5267 — Fri, 29 Jan 2021 19:28:59 GMT

i tried one last thing,

i used the latest tplink firmware that wasnt the beta..

the beta one is actually the latest and they say to dowonload that as it as most features. so obvs i dowonloaded that. seems its not quite right

doing speed tests seem alot more steady. see how i go now

thanks all

Re: Tp link vr2800 help

AndyCoffin — Fri, 29 Jan 2021 19:46:57 GMT

whats the MTU set at? when i was running vdsl mode (now on g.fast) i found i got the best when it was set to 1488

Im using Firmware Version:0.6.0 0.9.1 v006c.0 Build 201104 Rel.33677n and no QoS.

its been rock solid.

Re: Tp link vr2800 help

TheRealBudski — Fri, 29 Jan 2021 19:55:17 GMT

I’m on the March 2020 firmware. Also have the mtu of 1480

Re: Tp link vr2800 help

userlee5267 — Fri, 29 Jan 2021 20:29:48 GMT

Sack that nothings stable constant drop outs.

Were do I find Mtu settings I cant see the settings for it

Re: Tp link vr2800 help

AndyCoffin — Fri, 29 Jan 2021 21:14:10 GMT

from the main menu click advanced tab then network then internet. under modify press what looks like a notepad and pen. at the bottom (above where it says mac clone) press the arrow next to advanced then its in that section.

try 1480 first then press save at the bottom. the router "may" restart, i dont remember.