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Bt wifi won't work on Xbox x and laptop

Sarahmu2003 — Mon, 01 Feb 2021 17:29:01 GMT

I can't get the wifi to work on my sons Xbox x and laptop. It connects fine to everything else just not these. It connects but it says there is no connection

Re: Bt wifi won't work on Xbox x and laptop

Keith_Beddoe — Mon, 01 Feb 2021 17:30:56 GMT

@Sarahmu2003

Try turning off smart setup.

http://bt.custhelp.com/app/answers/detail/a_id/44328/~/switching-smart-setup-on-and-off-on-the-bt-ho...

Re: Bt wifi won't work on Xbox x and laptop

Sarahmu2003 — Mon, 01 Feb 2021 17:37:51 GMT

I have tried that but can't find smart setup I've followed all the instructions but there isn't a smart setup on my page for some reason

Re: Bt wifi won't work on Xbox x and laptop

Sarahmu2003 — Mon, 01 Feb 2021 19:36:21 GMT

I have managed to turn it off now but it still isn't working on the consoles and laptop