https://community.bt.com/t5/Archive-Staging/Video-calling-via-WhatsApp/m-p/2139694#M1229526 <P>have you checked web protect is not enabled?</P> Sun, 07 Feb 2021 11:28:59 GMT imjolly 2021-02-07T11:28:59Z https://community.bt.com/t5/Archive-Staging/Video-calling-via-WhatsApp/m-p/2139683#M1229525 <P>I know this issue has been raised before.</P><P>Since setting up my BT broadband on Friday I am no longer able to make video calls via WhatsApp. I can still send messages, and I can still make video calls via FaceTime. I have gone into Parental controls and added WhatsApp.com and WhatsApp.net to the list of “allowed sites” but it makes no difference.</P><P>Help?&nbsp;</P><P>&nbsp;</P> Sun, 07 Feb 2021 10:45:07 GMT https://community.bt.com/t5/Archive-Staging/Video-calling-via-WhatsApp/m-p/2139683#M1229525 MonAmie 2021-02-07T10:45:07Z https://community.bt.com/t5/Archive-Staging/Video-calling-via-WhatsApp/m-p/2139694#M1229526 <P>have you checked web protect is not enabled?</P> Sun, 07 Feb 2021 11:28:59 GMT https://community.bt.com/t5/Archive-Staging/Video-calling-via-WhatsApp/m-p/2139694#M1229526 imjolly 2021-02-07T11:28:59Z https://community.bt.com/t5/Archive-Staging/Video-calling-via-WhatsApp/m-p/2140258#M1229527 <P>Thanks. Yes, I did. In the end I just reinstalled WhatsApp on my phone and then it worked!</P><P>So, problem solved.</P> Tue, 09 Feb 2021 17:39:47 GMT https://community.bt.com/t5/Archive-Staging/Video-calling-via-WhatsApp/m-p/2140258#M1229527 MonAmie 2021-02-09T17:39:47Z