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Netflix & Android TV via BT Home hub

Chassyboy43 — Mon, 08 Feb 2021 11:38:10 GMT

I have recently bought a Sony Anroid TV using it wirelessly via my BT Home Hub. I am finding that when viewing Netflix the connection will drop every 30 minutes or so and I need to go back to the main screen to resume watching. I am having no problems with any other apps, You Tube etc, on which I can view for hours uninterupted. As Netflix is the only App giving me this problem does anybody know how to overcome this?

Re: Netflix & Android TV via BT Home hub

Les-Gibson — Mon, 08 Feb 2021 13:01:19 GMT

Have you turned off Smart setup? What is Smart Setup on the BT Hub? How can I turn it on and off? | BT Help

Also check the Advanced Wireless settings on your hub (Advanced settings / Wireless) and make sure it is operating in Wireless Mode 1

Re: Netflix & Android TV via BT Home hub

Chassyboy43 — Mon, 08 Feb 2021 13:10:00 GMT

hi - thanks for your prompt reply - I will do as you suggest and see if it works