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Huawei HG612 setup problems

Jamimacc — Fri, 12 Feb 2021 10:18:53 GMT

Hi, we have replaced our smart hub 2 with the above modem and want to connect an Archer D7 router to it. We have purchased a second hand hauwei modem, connected it to our dsl and plugged the LAN 1 into a laptop. We have a power light, a dsl light, a flashing LAN 1 light but no Internet connection. We've opened explorer, put 192.168.1.1 into the address bar but nothing. Any help would be much appreciated

Re: Huawei HG612 setup problems

licquorice — Fri, 12 Feb 2021 10:28:03 GMT

Unless the HG612 is unlocked, you won't be able to access the management page on 192.168.1.1

If it is locked, it will be in its default plug and play state and no configuration is necessary.

Have you configured the Archer with the correct PPPoE credentials?

username bthomehub@btbroadband.com

pasword BT

Re: Huawei HG612 setup problems

Jamimacc — Fri, 12 Feb 2021 14:52:04 GMT

Erm no. We tried the modem (without the archer) connected directly to the laptop with an ethernet cable. I'm sure this is all pretty straightforward I just can't seem yo figure it out.

Re: Huawei HG612 setup problems

imjolly — Fri, 12 Feb 2021 15:05:15 GMT

you need to enter the username and password posted by @licquorice into the archer router for it to connect to the internet

Re: Huawei HG612 setup problems

Les-Gibson — Fri, 12 Feb 2021 15:08:26 GMT

I might be wrong but, I'm pretty sure 192.168.1.1 is not available from the LAN1 port, only from LAN2.

Re: Huawei HG612 setup problems

licquorice — Fri, 12 Feb 2021 15:16:49 GMT

It won't be available from either unless it is unlocked. There is no need to access the modem in any case, in its default state it is plug and play no configuration required.

Re: Huawei HG612 setup problems

Jamimacc — Fri, 12 Feb 2021 15:34:07 GMT

So if I'm following correctly:

Dsl cable into modem dsl port

Ethernet cable from LAN1 or LAN2 into archer

Then username and password for archer configuration?

Re: Huawei HG612 setup problems

Jamimacc — Fri, 12 Feb 2021 15:34:55 GMT

Also where do I enter the username and password to configure the router

Re: Huawei HG612 setup problems

licquorice — Fri, 12 Feb 2021 15:42:29 GMT

Connect LAN port1 on the HG612 to the WAN port on the Archer, run the setup wizard and when it prompts you for PPPoE username and password enter the details previously posted..

Re: Huawei HG612 setup problems

Jamimacc — Fri, 12 Feb 2021 15:55:08 GMT

Thank you very much indeed. Will do this when I get home.