This topic

BT Smart Hub to ONT connection

MiniEggs — Wed, 17 Feb 2021 12:28:39 GMT

I'm lucky enough to be moving to a new build soon with an ONT box

My existing BT Smart Hub at my current house does not have a red WAN marking on Port 4

Will it work if I plug the ONT into port 4 and then my other devices into 1,2 and 3

Or am I going to need a newer router from BT ?

Thanks

Re: BT Smart Hub to ONT connection

licquorice — Wed, 17 Feb 2021 12:30:41 GMT

You will need a new hub that has a WAN port. There are 2 variants of the Smart Hubs. Your existing Hub has 4 LAN ports.

Re: BT Smart Hub to ONT connection

MiniEggs — Wed, 17 Feb 2021 12:41:05 GMT

OK, thanks I will ask BT when the time comes

Do you happen to know if they send me a Smart Hub 2 instead of a Smart Hub are the feet the same size/distance apart ?

It's just that I have a bracket to mount it on the wall

Thanks

PS do you know if they take the old one back ?

Re: BT Smart Hub to ONT connection

licquorice — Wed, 17 Feb 2021 12:46:41 GMT

@MiniEggs wrote:

OK, thanks I will ask BT when the time comes

Do you happen to know if they send me a Smart Hub 2 instead of a Smart Hub are the feet the same size/distance apart ?

Don't know the dimensions of the SH1, but if its any help, the SH2 feet are at 155mm centres.

It's just that I have a bracket to mount it on the wall

Thanks

PS do you know if they take the old one back ?

Yes, they should provide a returns bag.

Re: BT Smart Hub to ONT connection

MiniEggs — Wed, 17 Feb 2021 13:23:26 GMT

Great. Thanks

I would say mine are about 160mm between centres, so close but I might need a new bracket