This topic

Server error please try again, when trying to update parental homework times

lrwyatt — Wed, 17 Feb 2021 18:29:31 GMT

Hi - I don't understand why nothing I do to try and change the settings is always producing the above error.

I can't seem to change anything and none of the changes appear to save even trying to switch the settings off altogether produces the error.

Is this just a local setting for me? Please help

Re: Server error please try again, when trying to update parental homework times

NeilO — Wed, 17 Feb 2021 20:22:22 GMT

Hi @lrwyatt thanks for posting, I'm sorry to see you're getting an error message when attempting to update your parental controls. I don't think your doing anything wrong as that error looks like it could be caused by a problem on our side.

I'll send you a private message so you can get in touch with the moderation team and we'll get a fault raised.

Thanks

Neil

Re: Server error please try again, when trying to update parental homework times

JohnC2 — Fri, 19 Feb 2021 17:32:35 GMT

Hi @lrwyatt, thanks for taking my call yesterday and trying to update the times again which worked well on this occasion.

cheers

John