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Smart TVs connection issues

Mcvieg — Thu, 18 Feb 2021 14:55:45 GMT

I recently got a new router and successfully entered the new Wi-fi password into all my devices. My main tv where my YouView box is connected automatically and I can view all my Apps like iPlayer and Netflix as before. However, my other smart tv on which I was able to view all the same apps including YouTube would not reconnect to the internet when I put in the new password, or press WPS on the router. I have tried multiple times but still no joy. It’s a Toshiba TV bought just a few months ago.

Re: Smart TVs connection issues

NigelB72 — Thu, 18 Feb 2021 15:46:55 GMT

Is it a BT hub that you're using? If so, try turning off Smart Set-up

Re: Smart TVs connection issues

Mcvieg — Thu, 18 Feb 2021 19:30:50 GMT

BT Hub 2

Re: Smart TVs connection issues

lifeonmars — Thu, 18 Feb 2021 19:45:30 GMT

know of a similar problem with a Panasonic TV , switch off smart set up in router interface and pull the TV mains plug out of socket for a few minutes, plug back in then re enter Network details in the TV settings

Re: Smart TVs connection issues

Mcvieg — Thu, 18 Feb 2021 21:06:13 GMT

Where and what is smart set up on router interface?

Re: Smart TVs connection issues

licquorice — Thu, 18 Feb 2021 21:10:03 GMT

Re: Smart TVs connection issues

Les-Gibson — Thu, 18 Feb 2021 21:39:03 GMT

Sorry, forget that. It was Panasonic not Toshiba.

That'll teach me to check my facts before I post