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Smart Hub 2 variable wifi speeds

taimar — Sat, 20 Feb 2021 09:33:18 GMT

HI,

I have Fibre 250. When I connect a device to the hub, via wifi, the speeds I get are very good ie. 200+Mbps. However, after a while, say 5 mins, although this varies wildly, the speed drops dramatically to anything from 60Mbps to 10Mbps.

This happens on multiple devices such as PC's, firesticks, xboxs, phones etc.

The speed on the Hub is always very fast and wired connections are always fast.

Is this a hub issue, or a settings issue?

Cheers,

Martin

Re: Smart Hub 2 variable wifi speeds

DavidM — Sat, 20 Feb 2021 10:45:40 GMT

Hi @taimar and welcome back.

Sorry you're having issues with your wifi connection. Are you using complete wifi (discs)? Take a look at Improve your wi-fi with BT - a checklist to start with.

Also check this thread which might help Smart Hub 2 wifi problems

Cheers

David

Re: Smart Hub 2 variable wifi speeds

taimar — Sat, 20 Feb 2021 12:29:56 GMT

Hi,

No. I am not using complete wifi. The signal strength is not the issue, as this happens if a move a device in the same room.

Also, if the speed is slow, and drop the wifi connection, re-connect, the speed immediately goes back to fast.

Re: Smart Hub 2 variable wifi speeds

DavidM — Sat, 20 Feb 2021 14:42:39 GMT

Thanks for getting back @taimar .

Have you tried switching wireless modes? What is the wireless mode feature on my BT Smart Hub? will show you how.

Cheers

David

Re: Smart Hub 2 variable wifi speeds

taimar — Sat, 20 Feb 2021 15:53:27 GMT

Yes. I have tried mode 2, with no success.