https://community.bt.com/t5/Archive-Staging/BT-TV-received-today-and-mini-connectors-don-t-work/m-p/2144288#M1230002 <P>I received BT TV today and I cannot get the data light on the mini connectors to light up, unfortunately I do have to use an extension lead or double plug because of the position wall socket where the broadband hub is (something directly above).</P><P>Any ideas, I’ve tried everything (resetting etc).</P><P>Thank you in advance&nbsp;</P><P>&nbsp;</P> Tue, 23 Feb 2021 19:49:01 GMT Silcox777 2021-02-23T19:49:01Z https://community.bt.com/t5/Archive-Staging/BT-TV-received-today-and-mini-connectors-don-t-work/m-p/2144288#M1230002 <P>I received BT TV today and I cannot get the data light on the mini connectors to light up, unfortunately I do have to use an extension lead or double plug because of the position wall socket where the broadband hub is (something directly above).</P><P>Any ideas, I’ve tried everything (resetting etc).</P><P>Thank you in advance&nbsp;</P><P>&nbsp;</P> Tue, 23 Feb 2021 19:49:01 GMT https://community.bt.com/t5/Archive-Staging/BT-TV-received-today-and-mini-connectors-don-t-work/m-p/2144288#M1230002 Silcox777 2021-02-23T19:49:01Z https://community.bt.com/t5/Archive-Staging/BT-TV-received-today-and-mini-connectors-don-t-work/m-p/2144323#M1230003 <P>It sounds like the mini connectors might be faulty as they should just work when plugged in, I would return them for replacement.</P><P>There's no beating an ethernet cable to link the hub and TV box but if that's not possible then you can connect to the ethernet port on the Complete Wi-Fi disks (the black ones) if you have one, it's a better option than mini-connectors</P><P>&nbsp;</P> Tue, 23 Feb 2021 21:49:43 GMT https://community.bt.com/t5/Archive-Staging/BT-TV-received-today-and-mini-connectors-don-t-work/m-p/2144323#M1230003 Les-Gibson 2021-02-23T21:49:43Z