This topic

How do i get a wifi disc

turbo-xwing — Wed, 24 Feb 2021 19:46:42 GMT

i have halo 2 fibre but due to one family member now working at home and having to do meetings via zoom . He is reporting that he is have a lag in the speed and also on his xbox. This seems to be in only one bedroom that has this problem. I’m i entitled to get a wifi disc to help?

Re: How do i get a wifi disc

-Richie- — Wed, 24 Feb 2021 20:56:04 GMT

@turbo-xwingwrote:
I’m i entitled to get a wifi disc to help?

If you have Complete Wi-Fi you would of been provided with a Smart Hub 2 and disc, if not then you would need to upgrade or purchase the equipment.

Re: How do i get a wifi disc

Les-Gibson — Wed, 24 Feb 2021 21:08:33 GMT

Best bet is to google "Whole Home Mesh Wi-Fi System" and see what turns up

Re: How do i get a wifi disc

turbo-xwing — Wed, 24 Feb 2021 21:09:55 GMT

Oh ok

I’m thought that if i was having broadband problems a 4g mini hub could be provided with fibre halo 2. Is this different to the wifi disc?

Re: How do i get a wifi disc

Les-Gibson — Wed, 24 Feb 2021 21:11:38 GMT

The 4G hub is a temporary replacement for keeping you in service during a fault condition

Re: How do i get a wifi disc

turbo-xwing — Wed, 24 Feb 2021 21:16:53 GMT

Aarrgghhh - ok guess i need to look at my package deal 🥴.

Re: How do i get a wifi disc

turbo-xwing — Thu, 25 Feb 2021 17:15:17 GMT

i did press the kudo button but nothing happened 🤷‍♀️.

thank you for your help away 😁