https://community.bt.com/t5/Archive-Staging/BT-Whole-Home-WiFi/m-p/2146143#M1230307 <P>Hello</P><P>I have a BT Whole Home WiFi booster</P><P>I have purchased a TCP smart plug and it requires a 2.4Ghz network. I have tried to connect to the whole home network but this is not working.</P><P>My broadband is provided by Virgin as far far as I can see, it has 2.4gh and 5ghz options. When I check the network settings the BT whole home network quote 5 ghz</P><P>&nbsp;</P><P>My questions are:</P><P>Is the BT whole home extending only the 5ghz band and not the 2.4 band?</P><P>Is there any way of also extending the 2.4ghz network without compromising the speed we currently have so my plug with link up.</P><P>The required location for the plug is about 25m away from router....lots of walls / doors.</P><P>Many thanks</P><P>&nbsp;</P> Wed, 03 Mar 2021 10:20:44 GMT ChriswithWiFi 2021-03-03T10:20:44Z https://community.bt.com/t5/Archive-Staging/BT-Whole-Home-WiFi/m-p/2146143#M1230307 <P>Hello</P><P>I have a BT Whole Home WiFi booster</P><P>I have purchased a TCP smart plug and it requires a 2.4Ghz network. I have tried to connect to the whole home network but this is not working.</P><P>My broadband is provided by Virgin as far far as I can see, it has 2.4gh and 5ghz options. When I check the network settings the BT whole home network quote 5 ghz</P><P>&nbsp;</P><P>My questions are:</P><P>Is the BT whole home extending only the 5ghz band and not the 2.4 band?</P><P>Is there any way of also extending the 2.4ghz network without compromising the speed we currently have so my plug with link up.</P><P>The required location for the plug is about 25m away from router....lots of walls / doors.</P><P>Many thanks</P><P>&nbsp;</P> Wed, 03 Mar 2021 10:20:44 GMT https://community.bt.com/t5/Archive-Staging/BT-Whole-Home-WiFi/m-p/2146143#M1230307 ChriswithWiFi 2021-03-03T10:20:44Z