Laptop not connecting to BT Disc

ajkeefe — Tue, 09 Mar 2021 19:03:03 GMT

Hi all,

I have BT FTTP, the SH2 and two discs. I have had to move my home office in the house from a room where the SH2 is to a room at the other end of the house near a disc, but not near enough to hardwire to it. However my laptop is still connecting to the SH2 rather than the disc, despite me getting a weak signal from the SH2 due to the distance. I have tried forgetting the netowrk on my laptop, turning the wifi off and on, and turning the disc off and on again but it still connects to the SH2 instead of the disc. Does anyone have any ideas?

Thanks,

Re: Laptop not connecting to BT Disc

NeilO — Thu, 11 Mar 2021 20:28:16 GMT

@ajkeefe It can take a bit of time after moving discs around for the mesh system to figure out that they have been repositioned. Is the laptop still preferring to connect to the Hub instead of the closer disc?

Thanks

Neil

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Laptop not connecting to BT Disc

Re: Laptop not connecting to BT Disc