https://community.bt.com/t5/Archive-Staging/Smart-Hub-2-not-delivered/m-p/2148810#M1230538 <DIV>Engineer came to set up the broadband today afternoon but I still have not yet received the router from BT.&nbsp; Although&nbsp; the Smart Hub has not yet been received, the Royal mail website showed it has been “delivered" when I use the tracking number provided.&nbsp;</DIV> Fri, 12 Mar 2021 22:39:54 GMT iamharryau 2021-03-12T22:39:54Z https://community.bt.com/t5/Archive-Staging/Smart-Hub-2-not-delivered/m-p/2148810#M1230538 <DIV>Engineer came to set up the broadband today afternoon but I still have not yet received the router from BT.&nbsp; Although&nbsp; the Smart Hub has not yet been received, the Royal mail website showed it has been “delivered" when I use the tracking number provided.&nbsp;</DIV> Fri, 12 Mar 2021 22:39:54 GMT https://community.bt.com/t5/Archive-Staging/Smart-Hub-2-not-delivered/m-p/2148810#M1230538 iamharryau 2021-03-12T22:39:54Z https://community.bt.com/t5/Archive-Staging/Smart-Hub-2-not-delivered/m-p/2148811#M1230539 <P>You need to phone CS 150 or 0800800150 from mobile and check the address that BT sent hub is correct address. You need to ask for replacement</P> Fri, 12 Mar 2021 22:49:03 GMT https://community.bt.com/t5/Archive-Staging/Smart-Hub-2-not-delivered/m-p/2148811#M1230539 imjolly 2021-03-12T22:49:03Z