https://community.bt.com/t5/Archive-Staging/Replacement-Home-Hub/m-p/2152855#M1230991 <P>If you are still in contract and can persuade customer services your hub is faulty, they will send a replacement. Call 150 or 0800 800150 from a mobile.&nbsp;</P> Fri, 02 Apr 2021 17:49:06 GMT licquorice 2021-04-02T17:49:06Z https://community.bt.com/t5/Archive-Staging/Replacement-Home-Hub/m-p/2152853#M1230990 <P>Hi</P><P>My original Home Hub (from 2016) started rebooting randomly a lot a couple of years ago so I replaced it with another router (different brand) which worked well.</P><P>I thought I'd try a new Home Hub again now though as I believe they've been upgraded since.</P><P>Can I request one from BT? If so, how can I do so?</P><P>Thanks!</P> Fri, 02 Apr 2021 17:45:00 GMT https://community.bt.com/t5/Archive-Staging/Replacement-Home-Hub/m-p/2152853#M1230990 davidw87 2021-04-02T17:45:00Z https://community.bt.com/t5/Archive-Staging/Replacement-Home-Hub/m-p/2152855#M1230991 <P>If you are still in contract and can persuade customer services your hub is faulty, they will send a replacement. Call 150 or 0800 800150 from a mobile.&nbsp;</P> Fri, 02 Apr 2021 17:49:06 GMT https://community.bt.com/t5/Archive-Staging/Replacement-Home-Hub/m-p/2152855#M1230991 licquorice 2021-04-02T17:49:06Z