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Internet connectivity

francis_gti — Sun, 18 Apr 2021 16:40:54 GMT

New to BT and having issues with my network. Since swapping to BT having difficulty using Chromecasts, office PC won't open certain websites, hardwired thru a couple network switches, but the laptop will open them fine. Various devices will struggle to get an internet connection once connected to wifi. I have various IP cameras connected via tp-link switches and power line extensions. Already had a replacement hub sent and made a little improvement but still having above issues. Any ideas please?

Re: Internet connectivity

Les-Gibson — Sun, 18 Apr 2021 17:23:34 GMT

It sounds like Smart Setup is still switched on, it basically hijacks any connection attempt, you need to turn it off. See;- What is Smart Setup on the BT Hub? How can I turn it on and off? | BT Help

Re: Internet connectivity

licquorice — Sun, 18 Apr 2021 17:40:16 GMT

Make sure web protect is off as well

https://www.bt.com/help/security/set-up-and-use-bt-web-protect