Wifi speeds is under 1mb in the mornings

Maheed200 — Sat, 24 Apr 2021 11:47:06 GMT

At night it’s quicker but not by much, and we pay for speeds around 20 but we arent

Re: Wifi speeds is under 1mb in the mornings

imjolly — Sat, 24 Apr 2021 12:35:33 GMT

welcome to the BT community forum where customers help customers and only BT employees are the forum mods

in order for the forum members to help please can you post the stats from your router (if hub enter 192.168.1.254 in your browser) and if HH5 then go to troubleshooting then helpdesk and if HH6/SH2 then advanced settings then technical log information .

Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal

enter your phone number and post results remember to delete number https://www.broadbandchecker.btwholesale.com/#/ADSL

There is no speed guarantee on download and any speeds quoted by BT are connection speeds to your hub/router

Someone may then be able to offer help/assistance/suggestions to your problem

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Wifi speeds is under 1mb in the mornings

Re: Wifi speeds is under 1mb in the mornings