Performance issues since BT Web Protect notice

mrmortar — Mon, 26 Apr 2021 09:15:07 GMT

Hi all,

I've been with BT for a couple of years now, very excellent service and to date not major issues. Last week following the webprotect announcement I started to experience a slower internet experience, really slow browsing response and noticeable disruptive on Teams conference calls to the point I could not tolerate them due to constant dropouts (as I work from home - not using VPN).

I did the usual BT system checks through their website and no issues were reported, however the problems persisted throughout the day.

This weekend I turned off webprotect and everything seems to be back to normal thankfully and shall leave it for the time being.

Has anyone else experienced similar troubles of this nature?

Re: Performance issues since BT Web Protect notice

imjolly — Mon, 26 Apr 2021 10:58:33 GMT

yours is a known problem when web protect is active

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Performance issues since BT Web Protect notice

Re: Performance issues since BT Web Protect notice