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Sonos Beam Set Up Issue

deyno1903 — Sat, 22 May 2021 16:54:59 GMT

Hi All,

I’ve just took delivery of my first beam and whilst set up was floor less through my iPad, getting it set up via my iPhone is a different story as it keeps stating my beam can not be found on the network despite both my iPad and iPhone being connected to the same home WiFi network.

After reading the below article, it appears to the be BT smart hub which is the issue. Is there any work around?

https://www.bbc.co.uk/news/technology-56949262

Re: Sonos Beam Set Up Issue

licquorice — Sat, 22 May 2021 17:45:05 GMT

Try turning off the 5Ghz wifi

Re: Sonos Beam Set Up Issue

deyno1903 — Sat, 22 May 2021 17:51:31 GMT

Thank you, I’ll give it a try and report back

Re: Sonos Beam Set Up Issue

deyno1903 — Sat, 22 May 2021 18:05:16 GMT

Thank you very much for the advise, it worked