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Sky Q booster blocks BT wifi signal

Trev-the-Villan — Wed, 26 May 2021 09:24:34 GMT

Sky recently added a Sky Q booster by ethernet cable to my BT Hub (latest version) to rectify internet connection problems with my Sky Q box. After Sky engineer left I tried to operate some smart plugs and other wifi-connected devices without success. Each device now fails to find my BT router signals except, interestingly my iPhone and iPad which continue to work normally. I am now without a Bose wifi speaker, 3 smart plugs, Aria 2 scales with wifi etc.

Any ideas as to how I can get these devices rediscovering my BT wifi signal ?

I haven't yet contacted Sky but will do !

Re: Sky Q booster blocks BT wifi signal

licquorice — Wed, 26 May 2021 09:25:22 GMT

Have you tried changing wifi channel?

Re: Sky Q booster blocks BT wifi signal

Trev-the-Villan — Wed, 26 May 2021 09:27:22 GMT

Not sure what you mean.

Re: Sky Q booster blocks BT wifi signal

licquorice — Wed, 26 May 2021 10:21:09 GMT

You can change wifi channels in the hub manager to prevent clashes with devices using the same channel. It may not be the problem, but worth trying.

Go to Advanced Settings > Wireless and change the channel.