https://community.bt.com/t5/Archive-Staging/My-phone-connects-to-a-5-GHz-network-when-I-need-a-2-4-GHz/m-p/2164434#M1232084 <P>Depending upon which BT Smart Hub you have</P><P>On BT Smart Hub you can separate the Band widths (SSID)&nbsp; in Router settings and give them each a name&nbsp;</P><P>and connect your device to the SSID you wish</P><P>whilst on the BT Smart Hub 2 you can&nbsp; only switch off the 5GHz or 2.4GHz&nbsp; in router settings&nbsp;&nbsp;</P><P><A href="https://www.bt.com/help/broadband/fix-a-problem/broadband-and-wi-fi/i-want-to-improve-my-wi-fi/how-do-i-split-my-bt-hub-s-ssid--wireless-network-name--" target="_blank" rel="noopener">https://www.bt.com/help/broadband/fix-a-problem/broadband-and-wi-fi/i-want-to-improve-my-wi-fi/how-do-i-split-my-bt-hub-s-ssid--wireless-network-name--</A></P><P>&nbsp;</P><P>&nbsp;</P> Sat, 29 May 2021 10:28:13 GMT lifeonmars 2021-05-29T10:28:13Z https://community.bt.com/t5/Archive-Staging/My-phone-connects-to-a-5-GHz-network-when-I-need-a-2-4-GHz/m-p/2164409#M1232083 Sat, 29 May 2021 08:09:45 GMT https://community.bt.com/t5/Archive-Staging/My-phone-connects-to-a-5-GHz-network-when-I-need-a-2-4-GHz/m-p/2164409#M1232083 Bilco 2021-05-29T08:09:45Z https://community.bt.com/t5/Archive-Staging/My-phone-connects-to-a-5-GHz-network-when-I-need-a-2-4-GHz/m-p/2164434#M1232084 <P>Depending upon which BT Smart Hub you have</P><P>On BT Smart Hub you can separate the Band widths (SSID)&nbsp; in Router settings and give them each a name&nbsp;</P><P>and connect your device to the SSID you wish</P><P>whilst on the BT Smart Hub 2 you can&nbsp; only switch off the 5GHz or 2.4GHz&nbsp; in router settings&nbsp;&nbsp;</P><P><A href="https://www.bt.com/help/broadband/fix-a-problem/broadband-and-wi-fi/i-want-to-improve-my-wi-fi/how-do-i-split-my-bt-hub-s-ssid--wireless-network-name--" target="_blank" rel="noopener">https://www.bt.com/help/broadband/fix-a-problem/broadband-and-wi-fi/i-want-to-improve-my-wi-fi/how-do-i-split-my-bt-hub-s-ssid--wireless-network-name--</A></P><P>&nbsp;</P><P>&nbsp;</P> Sat, 29 May 2021 10:28:13 GMT https://community.bt.com/t5/Archive-Staging/My-phone-connects-to-a-5-GHz-network-when-I-need-a-2-4-GHz/m-p/2164434#M1232084 lifeonmars 2021-05-29T10:28:13Z https://community.bt.com/t5/Archive-Staging/My-phone-connects-to-a-5-GHz-network-when-I-need-a-2-4-GHz/m-p/2164492#M1232085 Thank you lifeonmars. Seems like a backward step by BT, but I understand I can go back to the previous settings when all is connected. Sat, 29 May 2021 18:18:45 GMT https://community.bt.com/t5/Archive-Staging/My-phone-connects-to-a-5-GHz-network-when-I-need-a-2-4-GHz/m-p/2164492#M1232085 Bilco 2021-05-29T18:18:45Z