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Full fibre new hub 2, unable to create static ip's for cameras

papagray1706 — Sat, 03 Jul 2021 09:51:30 GMT

hi, had bt full fibre fitted yesterday, alas the hub is just not fit for purpose, i am disabled and rely on blue iris for my cctv monitoring cameras, all are in the old 192.168.0... range my alarm is a fixed ip for access with cameras, and i find out that the hub one cannot create any static ip addresses, has been suggested go to business but they only offer 1 static ip ! i am so sick in the stomach luckily the old contract for virgin is still active and i can still have my wife monitor me as i am in a wheelchair now with post polio and chronic runmatoid problems and she can monitor me via alarm systems it supplies a pendant for emergencies. surely i should be able to create some static ips after all it 2020 not 1984 !. as my memory is affected now if anyone has a solution please let me know or it will need to be cancelled and my tail between legs back to virgin it will cost more as i will need to port phone back as well. can't ask business as businesses don't open weekends.

Re: Full fibre new hub 2, unable to create static ip's for cameras

Keith_Beddoe — Sat, 03 Jul 2021 10:31:33 GMT

@papagray1706

I think you can alter the IP range of the BT Home hub, another forum member can advise you.

I use Blue Iris and it can handle dynamic public IP addresses by providing a web link which always points to your home network. You do not need a static public IP address.

I use Blue Iris 4, and the settings page has this option.

Also look at the web server options page.

In my case it runs on port 81

Re: Full fibre new hub 2, unable to create static ip's for cameras

VeteranISPUser — Sat, 03 Jul 2021 10:39:43 GMT

Hi @papagray1706

Change the DCHP to Custom 192.168.0.x

Re: Full fibre new hub 2, unable to create static ip's for cameras

papagray1706 — Sat, 03 Jul 2021 10:49:46 GMT

alas each time it was rejected when i tried this

Re: Full fibre new hub 2, unable to create static ip's for cameras

papagray1706 — Sat, 03 Jul 2021 10:52:57 GMT

thanks for the support alas i was told by bt no static ips are allowed, and i am unsure how i would record details of all my network cams addresses on the system it will not connect as address of router it does not see

Re: Full fibre new hub 2, unable to create static ip's for cameras

licquorice — Sat, 03 Jul 2021 11:04:44 GMT

I think BT are telling you that you can't have a static PUBLIC IP address, which you don't need, rather than static LAN PRIVATE IP addresses which you do.

You just need to change the address range of the hub to match that of your cameras as shown in message 3

Re: Full fibre new hub 2, unable to create static ip's for cameras

Keith_Beddoe — Sat, 03 Jul 2021 11:14:51 GMT

The Blue Iris web server deals with the interface. It depends on whether you are using the Blue Iris app, or viewing the cameras on a web browser.

It should be no different on BT Broadband as it was on Virgin, the only difference is that BT use a dynamic public IP address and not a static one.

All that means is that if you are accessing the camera from outside of your own network, you need to use the link generated by the first and last parts of your licence code.

If you are only viewing the cameras internally, then you need not be concerned about that, all you need to do is to point your web browser at the local IP address and port of your PC that is running Blue Iris.

If you can change the IP range of the home hub, then your PC will be allocated a new local IP address, and that will be the one that you point your web browser to.

I assume you must have manually fixed the IP address of your cameras, and they are not using DHCP?

Re: Full fibre new hub 2, unable to create static ip's for cameras

papagray1706 — Sat, 03 Jul 2021 11:49:41 GMT

problems trying to make cameras static keeps rejecting everytime i try to set up very very frustrating

Re: Full fibre new hub 2, unable to create static ip's for cameras

papagray1706 — Sat, 03 Jul 2021 11:51:29 GMT

i wanted to use out of the dhs range 1.64 to 1.255 to make static site 1.2 to 1.63 so i could have a set site away from dynamic selection

Re: Full fibre new hub 2, unable to create static ip's for cameras

licquorice — Sat, 03 Jul 2021 11:59:04 GMT

Can I just make an observation. Static addresses can only be set on the device itself i.e the camera.

What you are referring to is address reservation which is performed on the router and just means the router allocates the same address to the device each time via DHCP.

Re: Full fibre new hub 2, unable to create static ip's for cameras

VeteranISPUser — Sat, 03 Jul 2021 12:05:09 GMT

Hi @papagray1706

It looks like you need the Halo 3 benefit which may be useful now and in the future. You could request a home visit by a tech expert to sort out your issues.

https://www.bt.com/exp/halo

Re: Full fibre new hub 2, unable to create static ip's for cameras

Keith_Beddoe — Sat, 03 Jul 2021 12:53:14 GMT

Its like so many other issues on this forum, its much more difficult to explain to other people, than it would actually be to be onsite.

You may find the BT tech experts are not familiar with changing the settings.

To be honest, I would be more inclined to change the IP addresses of the cameras, remembering of course to alter the camera settings for each camera, within Blue Iris. Because if the home hub has to be reset to factory default, you would lose any changes you had made.

Re: Full fibre new hub 2, unable to create static ip's for cameras

papagray1706 — Sat, 03 Jul 2021 13:35:51 GMT

any recommendations for ip address per camera ?

Re: Full fibre new hub 2, unable to create static ip's for cameras

licquorice — Sat, 03 Jul 2021 13:41:03 GMT

Can you clarify if you intend setting the IP addresses on the cameras themselves (static addressing) or by address reservation using the hub.

Re: Full fibre new hub 2, unable to create static ip's for cameras

papagray1706 — Sat, 03 Jul 2021 13:44:03 GMT

will need to change every camera from 192.168.0.160 example to 192.168.1.10 ( or low .10 putting all cameras in same block) as i have a tp link switch and a qnap switch thought putting them all in static area saves problems later

Re: Full fibre new hub 2, unable to create static ip's for cameras

Keith_Beddoe — Sat, 03 Jul 2021 13:45:51 GMT

@papagray1706 wrote:
any recommendations for ip address per camera ?

Depends on how many cameras, but you could start at 192.168.1.40 upwards to a maximum of 192.168.1.63

These are outside of the DHCP range of the home hub and would not clash with any devices.

Do them one at a time, and remember to alter the video settings page for the camera, within Blue Iris, you should then see the camera appear on the Blue Iris console.

I run Blue Iris as a service, and use the console or web browser to view the cameras. I have a mixture of H264 and MJPEG cameras. For the H264 I use direct to disk recording, to save CPU usage.

Re: Full fibre new hub 2, unable to create static ip's for cameras

papagray1706 — Sat, 03 Jul 2021 13:52:55 GMT

thank you for your help will be changing the cameras i did alter the dhcp to 192.168.1.2 to 192.168.1.253 on the custom do you recommend leaving it as normal setup and just changing camera by camera ie 192.168.1.40 ? as that is the start of dhcp range, sorry i get very tired quickly the pain of post polio

Re: Full fibre new hub 2, unable to create static ip's for cameras

licquorice — Sat, 03 Jul 2021 14:35:40 GMT

You need to set the DHCP range of the hub back to default so that the cameras are outside of the range.

Also turn off Smart Setup as that causes untold problems.