This topic

Sudden Ethernet Failure

meditek — Wed, 07 Jul 2021 19:08:42 GMT

Problem :-

1. Turned off my ethernet Network connection via win 10 and did what I needed to.

2. Turned it on again and no connection to Network.

3. MS claimed my cable was faulty!

4. So plugged in a brand new one and connected directly to the Blue lit BT router but no connect.

5. turned router on and off; factory reset too but still no connect.

6. Wifi worked fine as did the printer on the Network.

7. Bt are sending me a new router but I think it's a local problem.

Any truly helpful suggestions would be appreciated

Re: Sudden Ethernet Failure

licquorice — Wed, 07 Jul 2021 19:20:27 GMT

Clearly your network adapter hasn't started again correctly. Try removing it in device manager and let W10 find it again.

Why did you turn it off, what did you ' need to do'

Re: Sudden Ethernet Failure

Les-Gibson — Wed, 07 Jul 2021 20:34:27 GMT

Do you often unplug the ethernet cable? constant plugging in/out can cause damage to the socket

Re: Sudden Ethernet Failure

pippincp — Wed, 07 Jul 2021 21:28:29 GMT

@Les-GibsonReally? I must tell my laptop that.

Re: Sudden Ethernet Failure

Les-Gibson — Wed, 07 Jul 2021 23:18:48 GMT

@pippincp

Why's that ? Does your laptop keep unplugging itself?Naughty laptop.

Yes really, look it up

Re: Sudden Ethernet Failure

pippincp — Thu, 08 Jul 2021 01:49:39 GMT

I don't have to look anything up. My laptop has had the ethernet unplugged hundreds of times. I don't know where people get this drivel.

Re: Sudden Ethernet Failure

meditek — Thu, 08 Jul 2021 08:03:24 GMT

Thank you for all your suggestions, one of which I'll try.

For those that put words into my mouth, I did not unplug the cable until MS asked me to fit a new one. I simply disabled the Ethernet in 'adaptor options' as I was testing a USB wifi gizmo. I spent 20 years running a Novell network and never had a dud plug or socket.

Re: Sudden Ethernet Failure

meditek — Thu, 08 Jul 2021 08:19:20 GMT

I kicked myself when I read this! Old age and dappiness meant I'd forgotten the first rule of electronics to restore function namel "Turn it off and turn it on again". Thanks to you I did just that and restored Ethernet instantly on the reboot.

Re: Sudden Ethernet Failure

licquorice — Thu, 08 Jul 2021 08:23:46 GMT

😀😀

Re: Sudden Ethernet Failure

Les-Gibson — Thu, 08 Jul 2021 10:19:53 GMT

@pippincp

That "drivel" is based on over 40 years in electronic design and repair. All components have a finite lifetime and where connectors are concerned, that lifetime is measured in the number of connections / disconnections.

A typical life cycle of an RJ45 connector is in the region of 750 insertions

Re: Sudden Ethernet Failure

NeilO — Thu, 08 Jul 2021 10:25:56 GMT

Hi Everyone,

Please keep it friendly.

Thanks

Neil