This topic

poor speeds on FTTP

mickw01 — Sun, 11 Jul 2021 15:07:05 GMT

I have recently upgraded to FTTP from vdsl I was averaging about 63 meg on VDSL I am using the wi-fi set up, the same channels but now I am seeing about 11meg throughput could it be a faulty router anyone experienced the same issue

Re: poor speeds on FTTP

imjolly — Sun, 11 Jul 2021 15:15:18 GMT

Can you try https://fast.com/ and post result

Re: poor speeds on FTTP

mickw01 — Sun, 11 Jul 2021 16:00:46 GMT

Re: poor speeds on FTTP

mickw01 — Sun, 11 Jul 2021 16:04:11 GMT

The website won’t let me upload the photo because the files too big I use fast.com I am only getting 18meg

Re: poor speeds on FTTP

mickw01 — Sun, 11 Jul 2021 16:06:12 GMT

This is on a 330 profile

Re: poor speeds on FTTP

pippincp — Sun, 11 Jul 2021 16:24:33 GMT

Use a free compression site such as this to reduce the file size. Compress. What speed do you get with a wired connection?

Re: poor speeds on FTTP

mickw01 — Sun, 11 Jul 2021 17:58:31 GMT

Hard wired when it was installed I was getting 290meg it’s a WiFi issue I have changed all the wi-fi channels on both bands still the slow I am using fast.com to test on a Mac book pro and iPhone 12 and using two disc,s

Re: poor speeds on FTTP

imjolly — Sun, 11 Jul 2021 18:17:20 GMT

So on ethernet appears OK but problems on WiFi there are no guarantees on speed over wifi

Did you turn of smart setup

Turn Off smart setup

Re: poor speeds on FTTP

pippincp — Sun, 11 Jul 2021 18:18:27 GMT

So you don't have poor FTTP speeds then?

Re: poor speeds on FTTP

mickw01 — Sun, 11 Jul 2021 19:57:15 GMT

So if my speeds where stable on copper but have now dipped on fibre the only thing to have changed is the technology suppling the service I would expect the performance of the WiFi to improve not slow down do I have a faulty router ??