This topic

Packet Loss

Chris_Jack — Thu, 24 Dec 2020 22:15:36 GMT

Hi,

I seem to be getting very high packet loss on 31.55.186.177 and 31.55.186.181 - When doing anything such as pinging Google's DNS (8.8.8.8) to online gaming or any applications.

I see these IP addresses have also been reported previously for malfunctioning.

This has also been going on for around 2 weeks now.

Is there a quick fix for this in the mean time such as changing routing table (PC or Router)?

Any help much appreciated.

Re: Packet Loss

pippincp — Thu, 24 Dec 2020 23:59:15 GMT

Download and run the free version of PingPlotter and post the results.

Re: Packet Loss

Chris_Jack — Fri, 25 Dec 2020 00:04:15 GMT

HI,

I'll already used this and it is dropping on hop 3. Normally with one of the two IP addresses posted.

Regards,

Re: Packet Loss

pippincp — Fri, 25 Dec 2020 01:07:39 GMT

Then post a screenshot of the plot.

Re: Packet Loss

Chris_Jack — Fri, 25 Dec 2020 01:20:07 GMT

Hi,

The Plotter shows a 80-100% PL drop at the two IP addresses. No need to show a screenshot of which.

All I am looking for is a solution for it.

Re: Packet Loss

licquorice — Fri, 25 Dec 2020 09:27:11 GMT

So is there packet loss at the final destination? If not, any packet loss indicated at intermediate nodes is meaningless. Packets don't get lost and then magically re-created. It is just those nodes too busy to respond to pings.

Re: Packet Loss

Chris_Jack — Fri, 25 Dec 2020 10:37:44 GMT

The packet loss which is occurring at the two IP addresses both lead onto packet loss at the end of the route. So packet loss is present from hop 3 till the end of the route.

Re: Packet Loss

pippincp — Fri, 25 Dec 2020 14:10:26 GMT

@Chris_Jackwrote:
Hi,

The Plotter shows a 80-100% PL drop at the two IP addresses. No need to show a screenshot of which.

All I am looking for is a solution for it.

Fair enough, good luck with that.

Re: Packet Loss

zshoot2kilz — Sat, 24 Jul 2021 22:17:48 GMT

Any update?

Re: Packet Loss

zshoot2kilz — Sat, 24 Jul 2021 22:18:12 GMT

Update?

Re: Packet Loss

pippincp — Sat, 24 Jul 2021 22:46:36 GMT

Update to what? You haven't posted the info requested. The last update was post 8.

Re: Packet Loss

zshoot2kilz — Sun, 25 Jul 2021 00:35:53 GMT

I wasn't requested anything. I've just replied on this post for the first time. I just want to see if op has had any revelations prior to me replying.

Re: Packet Loss

Rob_Quads — Tue, 15 Feb 2022 12:45:56 GMT

I'm also seeing the something very similar which is slowing uploads, a mtr output is showing 90% loss from 31.55.187.177

$mtr -r cp.stg.icr.io Start: 2022-02-15T12:30:41+0000 HOST: xxxxxxx. Loss% Snt Last Avg Best Wrst StDev 1.|-- bthub 0.0% 10 2.1 1.8 1.3 4.0 0.9 2.|-- 172.16.14.129 0.0% 10 4.8 5.3 4.6 7.2 0.9 3.|-- 31.55.187.177 90.0% 10 11.4 11.4 11.4 11.4 0.0 4.|-- 31.55.187.176 0.0% 10 11.7 11.5 10.0 14.7 1.5 5.|-- 213.121.192.134 10.0% 10 10.3 10.9 10.1 13.3 1.0 6.|-- peer7-et-4-0-5.telehouse. 0.0% 10 38.6 20.5 10.1 40.1 11.8 7.|-- 166-49-214-194.gia.bt.net 10.0% 10 10.2 12.9 10.1 19.6 3.3 8.|-- bbr02.lon01.networklayer. 0.0% 10 10.5 11.8 10.3 20.6 3.2 9.|-- ae5.cbs01.tg01.lon01.netw 60.0% 10 11.6 11.9 11.1 13.8 1.2 10.|-- ae1.cbs02.tl01.nyc01.netw 50.0% 10 78.8 82.4 78.8 89.3 4.4 11.|-- ae0.cbs01.eq01.chi01.netw 50.0% 10 103.0 101.7 99.7 104.1 1.8 12.|-- ae2.cbs02.dr01.dal04.netw 50.0% 10 127.1 121.6 119.0 127.1 3.2 13.|-- ae3.dar02.dal13.networkla 0.0% 10 119.1 123.0 118.8 140.7 7.4 14.|-- 8f.76.30a9.ip4.static.sl- 0.0% 10 122.9 121.4 119.4 126.4 2.3 15.|-- d5.76.30a9.ip4.static.sl- 0.0% 10 120.3 120.2 119.0 122.1 0.9 16.|-- 72.a7.3ea9.ip4.static.sl- 0.0% 10 120.9 122.5 120.9 129.9 2.9 17.|-- 93.20.3da9.ip4.static.sl- 0.0% 10 122.1 122.0 121.3 123.0 0.6

PingPlotter Output