Wifi Disconnections with new Smarthub 2

DanFoster — Mon, 26 Jul 2021 08:50:27 GMT

Hi,

I've just moved into a new property and using a Smart Hub 2. I'm getting wifi disconnections and it's taking an annoying long time to renegotiate.

Here is an example log snippet for the disconnection and reconnection:

09:27:36, 26 Jul. 5G Client associate from d8:f8:83:68:dd:0a (IP=192.168.1.192) RSSI=-58, Rate=866Mbps, host prak 09:27:36, 26 Jul. Lan IPv6 Neighbour Discovery events: NEIGHBOR_SOLICIT 09:27:36, 26 Jul. LAN [ADD] ARP 192.168.1.192 with d8:f8:83:68:dd:0a from br0(wl0) 09:27:36, 26 Jul. ARP [add] br0(wl0) 192.168.1.192 d8:f8:83:68:dd:0a 09:27:35, 26 Jul. Receive a DHCP request 09:27:35, 26 Jul. WHW INFO A station (SmartHub2)IF[5G](A4:CE:DA:5C:14:FF):STA(D8:F8:83:68:DD:0A)(Legacy Device) join WHW infrastructure 09:27:10, 26 Jul. ARP [del] br0 192.168.1.192 d8:f8:83:68:dd:0a 09:26:38, 26 Jul. DHCP device Disconnected: 192.168.1.192, d8:f8:83:68:dd:0a, prak 09:26:37, 26 Jul. LAN [DEL] ARP 192.168.1.192 with d8:f8:83:68:dd:0a from br0 09:26:37, 26 Jul. 5G Client disassociate from d8:f8:83:68:dd:0a (IP=192.168.1.192) RSSI=0, Rate=0Mbps 09:26:35, 26 Jul. WHW INFO A station STA(D8:F8:83:68:DD:0A) leave WHW infrastructure

I'm connected at 5Ghz and going through 1 stud wall, but otherwise fairly close to the Hub. Windows is telling me I'm at 85% stength:

>netsh wlan show interfaces There is 1 interface on the system: Name : Wi-Fi Description : Intel(R) Wi-Fi 6 AX201 160MHz GUID : f869c2d2-9794-49c4-afa7-a316b3f33df1 Physical address : d8:f8:83:68:dd:0a State : connected SSID : zem BSSID : a4:ce:da:5c:14:ff Network type : Infrastructure Radio type : 802.11ac Authentication : WPA2-Personal Cipher : CCMP Connection mode : Auto Connect Channel : 36 Receive rate (Mbps) : 866.7 Transmit rate (Mbps) : 866.7 Signal : 85% Profile : zem Hosted network status : Not available

Is the disconnection because it thinks to signal strength is too low? Or for some other reason?

Re: Wifi Disconnections with new Smarthub 2

imjolly — Mon, 26 Jul 2021 12:06:52 GMT

have you turned of smart setup

Turn Off smart setup

I would also try a wifi analyser on mobile and see what networks are in use and channels used then select manually your channel for 2.4/5ghz If you have SKYQ avoid channel 36

Re: Wifi Disconnections with new Smarthub 2

DanFoster — Mon, 26 Jul 2021 18:31:27 GMT

Thanks. I've turned off smart setup - let's see if that helps.

As for channel interference, I'm the first person to move into a new street, so no other WAPs around.

Re: Wifi Disconnections with new Smarthub 2

supertedster — Mon, 26 Jul 2021 20:26:31 GMT

Check that your PC's power profile allows your wifi adapter to remain powered constantly.
"Allow Windows to turn off this device to conserve power" is the thing you are looking to disable.

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Wifi Disconnections with new Smarthub 2

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Re: Wifi Disconnections with new Smarthub 2

Re: Wifi Disconnections with new Smarthub 2